Privacy policy
This Privacy Policy describes how Vesper (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from vesperco.co (the “Site”) or otherwise communicate with us (collectively, the “Services”). For this Policy, “you” means any user of the Services — customer, visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully.
Last updated: June 12, 2026
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for legal or regulatory reasons. We will post the revised Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How we collect and use your information
To provide the Services, we collect personal information about you from a variety of sources. What we collect varies depending on how you interact with us. In addition to the specific uses set out below, we may use your information to:
• Communicate with you.
• Provide, improve, or enhance the Services.
• Comply with applicable legal obligations.
• Enforce applicable terms of service.
• Protect or defend the Services, our rights, and the rights of our users or others.
What personal information we collect
“Personal information” means information that identifies, relates to, describes, or can be associated with you. What we obtain depends on how you use our Services.
Information you give us directlyContact details: name, address, phone number, and email.
Order information: name, billing & shipping address, payment confirmation, email, and phone number.
Account information: username, password, and security questions.
Shopping information: items you view, add to cart, or save (loyalty points, reviews, referrals, or gift cards).
Customer support information: anything you choose to include when you contact us.
We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This includes device information, browser information, IP address, and how you access and use our Site.
Information we obtain from third parties• Vendors and service providers who collect information on our behalf (e.g., Shopify).
• Our payment processors (bank account or card information used to fulfill orders).
• Online tracking technologies (pixels, web beacons) used by us or third parties we work with.
How we use your information
Providing products & services: process payments, fulfill orders, arrange shipping, manage your account, and facilitate returns/exchanges.
Marketing & advertising: send promotional communications by email or text, and tailor advertisements on our Site and other platforms.
Security & fraud prevention: detect and investigate possible fraudulent or illegal activity.
Communicating with you: provide customer support and improve our Services based on your feedback.
Cookies
We use cookies to power and improve our Site (including remembering your actions and preferences) and to run analytics. Most browsers automatically accept cookies, but you can choose to remove or reject them. Please note that blocking cookies may affect your experience and some features may no longer be available.
How we disclose personal information
We may disclose your personal information to third parties in the following circumstances:
• With vendors who perform services on our behalf (IT management, payment processing, shipping, etc.).
• With business and marketing partners for advertising purposes.
• When you direct or consent to the disclosure (e.g., social media logins).
• In connection with a business transaction (merger or bankruptcy) or for legal compliance.
Children’s data
The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are a parent or guardian and believe your child has provided us with their information, please contact us to request deletion.
Security and retention
No security measures are perfect, and we cannot guarantee “perfect security.” We recommend you do not use insecure channels to communicate sensitive information. We retain your information for as long as necessary to maintain your account, provide the Services, or comply with legal obligations.
Your rights
Depending on your location, you may have the right to:
Access / know: request access to the personal information we hold about you.
Delete: request that we delete your personal information.
Correct: request that we fix inaccurate information.
Portability: request a transfer of your data to a third party.
Manage preferences: opt out of promotional emails at any time via the “unsubscribe” link.
Complaints
If you have complaints about how we process your data, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.
Contact
If you have questions about our privacy practices or this Policy, or would like to exercise any of your rights, please email us:
For the purpose of applicable data protection laws, Vesper is the data controller of your personal information.